Charlotte, NC Andrew Carnegie Blvd. Office

Team
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Advice and Planning Services

Enterprise

Firm-wide stats for Advice and Planning Services

Total advisors

1,723

Across 218 offices

Clients per advisor

42 Low

Avg AUM per client

$523,144 Typical

HNW client ratio

65% Very High

About

TIAA‑CREF Individual & Institutional Services, LLC’s Advice & Planning Services division provides financial planning, discretionary managed account programs (TIAA Portfolio Advisor, TIAA Personal Portfolio, and Private Asset Management), and separate broker‑dealer services to individuals—frequently those with pre‑existing relationships through TIAA‑administered employer retirement plans—as well as trusts, estates, partnerships, corporate entities, and small retirement plans. The firm also facilitates referrals to affiliated services such as TIAA Trust and serves as investment adviser to the TIAA Donor Advised Fund sponsored by Charityvest.

The firm’s advisory model separates point‑in‑time Planning Services (Life Goals Analysis and Personal Financial Plan), which end at delivery and are not monitored, from ongoing discretionary management through its managed account programs; PA and TPP rely on model portfolios while PAM offers customized portfolios managed by a dedicated portfolio manager under a client‑approved investment policy statement. TC Services applies a fiduciary standard to its RIA services but explains that the scope of that duty varies by service, and its managed accounts commonly use wrap‑fee structures and may include affiliated funds, which the brochure identifies and discloses as potential conflicts.

Noteworthy features include acting as adviser to a donor‑advised fund and operating within a vertically integrated group that uses affiliated funds; the brochure notes the firm generally relies on asset‑based and wrap fees rather than fixed fees and describes related conflicts and mitigation measures. The firm also discloses a series of regulatory enforcement matters (including SEC and state settlements, client restitution, and related remedial actions such as changes to compensation, training, disclosures, and supervision), which the brochure cites as informing its current compliance and supervisory practices.

Based on Advice and Planning Services

Expertise

General estate planning guidance Retirement plans for business owners (SEP, solo 401k)

Based on Advice and Planning Services

Occupation focus

Educators, Teachers, and Academics Founder/Business Owner

Based on Advice and Planning Services

Demographic focus

Approaching retirement Mid-Career Professionals

Based on Advice and Planning Services

Location

8500 Andrew Carnegie Blvd., Charlotte Hub

Charlotte NC 28262

Advisors at this office

426

Advisors at this office

user avatar

Paul S

Series 63, Series 65

Charlotte, NC

TIAA-CREF

Paul Short is a financial advisor with TIAA-CREF in Charlotte, NC, holding Series 63 and Series 65 designations and bringing 38 years of industry experience. He has been with TIAA-CREF and its related entities since 2009. TIAA-CREF Individual & Institutional Services, LLC provides financial planning and discretionary managed account programs primarily to individuals connected to TIAA-administered retirement plans, as well as to trusts, estates, and other entities. The firm offers both point-in-time planning and ongoing portfolio management with a fiduciary standard applied to its registered investment adviser services.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

William W

Series 66

Charlotte, NC

TIAA-CREF

William Wright is a financial advisor with TIAA-CREF in Charlotte, NC. He holds a Series 66 designation and has one year of industry experience. Prior to joining TIAA-CREF, he worked at Equitable Advisors, LLC and has been involved with organizations such as Furman University and E2D - Eliminate the Digital Divide. TIAA-CREF Individual & Institutional Services, LLC provides financial planning and discretionary managed account programs to individuals, trusts, estates, and small retirement plans, often serving clients with existing relationships through TIAA-administered employer retirement plans. The firm offers both point-in-time planning and ongoing portfolio management, applying a fiduciary standard within its vertically integrated advisory model.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

James W

Series 66

Charlotte, NC

TIAA-CREF

James White is a financial advisor at TIAA-CREF in Charlotte, NC, holding a Series 66 designation and bringing 11 years of industry experience. He has been with TIAA and TIAA-CREF since 2015. Outside of his advisory role, he owns multiple residential rental properties. TIAA-CREF Individual & Institutional Services, LLC’s Advice & Planning Services division offers financial planning and discretionary managed account programs to individuals, trusts, estates, and small retirement plans, often serving clients connected through TIAA-administered employer retirement plans. The firm provides a fiduciary standard through its RIA services and manages portfolios ranging from model-based to customized solutions under approved investment policy statements.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Ryan P

Series 66, Series 63

Charlotte, NC

TIAA-CREF

Ryan Prokay is a financial advisor at TIAA-CREF with 11 years of industry experience. He holds Series 66 and Series 63 registrations and has been with TIAA-CREF since 2023. Outside of his advisory role, he previously owned and operated a landscaping business, Carmel Lawn and Landscaping LLC, for over a decade and currently serves as a board member for the Mt Isle Harbor Homeowners Association in Charlotte, NC. TIAA-CREF Individual & Institutional Services, LLC provides financial planning and managed account programs to individuals, trusts, estates, and small retirement plans, often serving clients with prior TIAA retirement plan relationships. The firm offers both point-in-time planning and ongoing discretionary management through model and customized portfolios, maintaining a fiduciary standard within its vertically integrated advisory model.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Randy J

Series 63, Series 65

Charlotte, NC

TIAA-CREF

Randy Johnson is a financial advisor with TIAA-CREF, holding Series 63 and Series 65 licenses and 19 years of industry experience. He previously worked at Edward Jones, LPL Enterprise, Bank of America, Merrill, and Wells Fargo Clearing. Additionally, he has involvement with a non-variable insurance agency and the LPL business in Huntersville, NC. TIAA-CREF’s Advice & Planning Services division offers financial planning and discretionary managed account programs primarily to individuals with existing TIAA retirement plan relationships, as well as trusts, estates, partnerships, and small retirement plans. The firm combines point-in-time financial planning with ongoing portfolio management, operating within a vertically integrated structure that includes affiliated funds and donor-advised fund services.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Joshua S

Series 63, Series 66

Charlotte, NC

TIAA-CREF

Joshua Selvey is a financial advisor at TIAA-CREF with Series 63 and Series 66 credentials and one year of industry experience. Prior to joining TIAA-CREF, he held various roles including involvement with Calibers Indoor Gun Range LLC and Breezy Moving Company LLC. He has also worked in non-financial sectors such as Wilmington Water Tours and the University of North Carolina Wilmington. TIAA-CREF Individual & Institutional Services, LLC provides financial planning and discretionary managed account programs primarily to individuals connected with TIAA-administered employer retirement plans, as well as to trusts, estates, partnerships, and small retirement plans. The firm operates a vertically integrated advisory model that includes point-in-time planning and ongoing portfolio management services.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Melissa V

Series 63, Series 66

Charlotte, NC

TIAA-CREF

Melissa Vian is a financial advisor at TIAA-CREF with 11 years of industry experience. She holds Series 63 and Series 66 licenses and has been with TIAA-CREF since 2014. TIAA-CREF Individual & Institutional Services, LLC’s Advice & Planning Services division offers financial planning, discretionary managed account programs, and broker-dealer services primarily to individuals connected to employer retirement plans, as well as to trusts, estates, partnerships, corporate entities, and small retirement plans. The firm’s advisory model distinguishes between one-time planning services and ongoing discretionary management, and it acts as adviser to the TIAA Donor Advised Fund sponsored by Charityvest.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Sara H

Series 63, Series 66

Charlotte, NC

TIAA-CREF

Sara Homsi is a financial advisor with TIAA-CREF in Charlotte, NC, holding Series 63 and Series 66 designations and bringing 10 years of industry experience. Her prior work includes positions at Equitable Advisors, Merrill, US Trust, and AXA Advisors. TIAA‑CREF Individual & Institutional Services, LLC offers financial planning and discretionary managed account programs to individuals, trusts, estates, partnerships, corporate entities, and small retirement plans. The firm distinguishes between one-time planning services and ongoing portfolio management, and it acts as adviser to the TIAA Donor Advised Fund.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

James C

Series 63, Series 66

Charlotte, NC

TIAA-CREF

James Campbell is a financial advisor at TIAA-CREF with two years of industry experience. He holds Series 63 and Series 66 designations and has prior experience at Wells Fargo Clearing, Vanguard Marketing Corporation, and Apple. TIAA-CREF Individual & Institutional Services, LLC offers financial planning and discretionary managed account programs to individuals, trusts, estates, and small retirement plans, often serving clients with existing relationships through employer retirement plans. The firm combines point-in-time planning services with ongoing portfolio management and acts as adviser to a donor-advised fund sponsored by Charityvest.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Tina J

Series 63, Series 66

Charlotte, NC

TIAA-CREF

Tina Jackson is a financial advisor at TIAA-CREF with nine years of industry experience. She holds Series 63 and Series 66 licenses and has been with TIAA since 2016. TIAA-CREF Individual & Institutional Services, LLC’s Advice & Planning Services division offers financial planning and discretionary managed account programs to individuals, trusts, estates, and small retirement plans, often working with clients connected to TIAA-administered employer retirement plans. The firm provides both point-in-time planning and ongoing portfolio management, utilizing model and customized portfolios managed under a fiduciary standard.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Gaetano D

Series 66

Charlotte, NC

TIAA-CREF

Gaetano Defazio is a financial advisor at TIAA-CREF in Charlotte, NC, with 13 years of industry experience. He holds a Series 66 designation and has been with TIAA-CREF since 2012. Outside of his advisory role, he produces online video content focused on consumer products. TIAA-CREF’s Advice & Planning Services division provides financial planning and discretionary managed account programs to individuals, trusts, estates, and small retirement plans, often serving clients connected through employer retirement plans. The firm offers a range of advisory services, including model portfolio management and customized portfolios, and acts as adviser to a donor-advised fund.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Haley C

Series 66

Charlotte, NC

TIAA-CREF

Haley Clanton is a financial advisor with TIAA-CREF in Charlotte, NC, holding a Series 66 designation and six years of industry experience. Prior to joining TIAA-CREF in 2022, she worked at Charles Schwab and Charles Schwab Bank from 2019 to 2022. TIAA-CREF Individual & Institutional Services, LLC provides financial planning and discretionary managed account programs primarily to individuals with existing employer retirement plan relationships, as well as to trusts, estates, partnerships, corporations, and small retirement plans. The firm offers both point-in-time planning and ongoing portfolio management through a range of managed account options.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Jennifer H

Series 66

Charlotte, NC

TIAA-CREF

Jennifer Herzog is a financial advisor with TIAA-CREF in Charlotte, NC, holding a Series 66 designation and bringing 13 years of industry experience. She has been with TIAA-CREF since 2014. Outside of her advisory role, she works part-time as a Lyft driver. TIAA-CREF Individual & Institutional Services, LLC provides financial planning and discretionary managed account programs to individuals, trusts, estates, partnerships, corporate entities, and small retirement plans, often serving clients with existing employer retirement plan relationships. The firm separates point-in-time planning from ongoing portfolio management and acts as adviser to a donor-advised fund within a vertically integrated model.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Brandon R

Series 66

Charlotte, NC

TIAA-CREF

Brandon Reeves is a financial advisor at TIAA-CREF with two years of industry experience. He holds a Series 66 credential and has worked at Equitable Advisors LLC prior to joining TIAA-CREF. TIAA-CREF Individual & Institutional Services, LLC’s Advice & Planning Services division offers financial planning and discretionary managed account programs primarily to individuals connected to TIAA-administered employer retirement plans, as well as to trusts, estates, partnerships, corporate entities, and small retirement plans. The firm distinguishes between one-time financial planning and ongoing portfolio management, using a fiduciary standard for its RIA services.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
user avatar

Joshua K

Series 63, Series 65

Charlotte, NC

TIAA-CREF

Joshua Kenyon is a financial advisor at TIAA-CREF in Charlotte, NC, holding Series 63 and Series 65 licenses with 14 years of industry experience. He has been with TIAA-CREF and its affiliated entities since 2016. TIAA-CREF Individual & Institutional Services, LLC provides financial planning and discretionary managed account programs primarily to individuals connected to TIAA-administered employer retirement plans, as well as to trusts, estates, partnerships, corporate entities, and small retirement plans. The firm’s advisory model separates one-time planning services from ongoing discretionary management, offering both model and customized portfolio options under a fiduciary standard.

General estate planning guidance Retirement plans for business owners (SEP, solo 401k) Educators, Teachers, and Academics Founder/Business Owner Approaching retirement Mid-Career Professionals
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