Raleigh, NC 4300 Six Forks Road Office

Team
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First Citizens Investor Services, Inc. logo

First Citizens Investor Services, Inc.

Enterprise

Firm-wide stats for First Citizens Investor Services, Inc.

Total advisors

324

Across 81 offices

Clients per advisor

24 Very Low

Avg AUM per client

$344,524 Low

HNW client ratio

9% Low

About

First Citizens Investor Services, Inc. serves individuals (including high‑net‑worth clients), pension and profit‑sharing plans, charitable organizations, and corporate/business entities, delivering advisory and brokerage services through IARs and third‑party Portfolio Managers. Its offerings include portfolio management (UMAs and SMAs), wrap programs, model portfolios, a Guided Investing automated platform, Tax Aware services, and financial planning.

The firm’s client process centers on IAR‑led assessments of financial needs, risk tolerance, and time horizon, applying fundamental, quantitative, and technical analysis to allocate among equities, fixed income, mutual funds, and ETFs. As of December 31, 2025, FCIS reported $2,626,080,185 in client assets—approximately $2,622,926,802 held in non‑discretionary accounts and $3,153,383 in discretionary accounts—reflecting a predominance of non‑discretionary client arrangements; an Investment Products Committee conducts due diligence and ongoing reviews of designated Portfolio Managers.

Noteworthy distinctions include the firm’s reliance on percentage‑of‑AUM and wrap fee structures rather than fixed‑fee arrangements, and a limited “Representative as Portfolio Manager” option available only to select IARs. FCIS is dually registered and affiliated with First Citizens Bank and related advisers, has implemented remediation of a prior SEC matter by crediting 12b‑1 fees back to clients since 2016, and offers optional tax transition and tax‑loss harvesting services (tax transition planning can extend up to several years).

Based on First Citizens Investor Services, Inc.

Expertise

Tax-loss harvesting Annuities Income planning Equity compensation tax strategy

Based on First Citizens Investor Services, Inc.

Location

4300 Six Forks Road

Raleigh NC 27609

Advisors at this office

3

Advisors at this office

user avatar

Haley M

Series 63, Series 66

Raleigh, NC

First Citizens Investor Services, Inc.

Haley Mckenna is a financial advisor at First Citizens Investor Services, Inc. with 12 years of industry experience. She holds Series 63 and Series 66 designations and has worked at firms including Charles Schwab & Co., Inc. and SVB Wealth, LLC. Haley also serves as a Senior Compliance Analyst at First Citizens Asset Management, Inc. First Citizens Investor Services, Inc. provides advisory and brokerage services to individuals, pension plans, charitable organizations, and businesses, using a client-focused process that incorporates fundamental, quantitative, and technical analysis across various investment products.

Tax-loss harvesting Annuities Income planning Equity compensation tax strategy
user avatar

Angela S

Series 63, Series 65

Raleigh, NC

First Citizens Investor Services, Inc.

Angela Smelcer is a financial advisor with First Citizens Investor Services, Inc. in Raleigh, NC, holding Series 63 and Series 65 licenses and having 25 years of industry experience. She has been with First Citizens Investor Services since 2005 and First Citizens Bank since 2024. First Citizens Investor Services, Inc. provides advisory and brokerage services to individuals, including high-net-worth clients, pension and profit-sharing plans, charitable organizations, and corporate entities. The firm’s approach includes IAR-led assessments and diversified portfolio management using fundamental, quantitative, and technical analysis across various asset classes.

Tax-loss harvesting Annuities Income planning Equity compensation tax strategy
user avatar

Hayden L

Series 63, Series 66

Raleigh, NC

First Citizens Investor Services, Inc.

Hayden Lewis is a financial advisor with First Citizens Investor Services, Inc. based in Raleigh, NC, holding Series 63 and Series 66 licenses and three years of industry experience. He has worked at several entities within the First Citizens group, including First Citizens Asset Management and First Citizens Bank, as well as Fidelity Investments and State Employees' Credit Union. First Citizens Investor Services, Inc. serves individuals, including high-net-worth clients, pension and profit-sharing plans, charitable organizations, and corporate/business entities, offering advisory and brokerage services through IARs and third-party Portfolio Managers. The firm’s investment approach involves IAR-led assessments and a mix of fundamental, quantitative, and technical analysis to allocate assets across equities, fixed income, mutual funds, and ETFs.

Tax-loss harvesting Annuities Income planning Equity compensation tax strategy
View complete list of advisors at this office
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