USAA Investment Services Company logo

USAA Investment Services Company

Updated today

Client assets under management

$0

Clients

2,635

7% high-net-worth

Advisors

92

of 176 employees

Firm type

Multi-team

30-300 advisors or >$3B in AUM

Clients per advisor

29

Very Low

Average account size

$0

About

USAA Investment Services Company provides retirement-focused advice and referral services to USAA members and other individual investors, primarily through phone and digital channels. It delivers a Retirement Income Strategy Report (RIS) and facilitates referrals to a third-party broker-dealer/adviser for investment accounts rather than maintaining client accounts or managing assets.

ISCO’s advice is limited to discussions of retirement savings, asset allocation, risk tolerance, and income planning; the RIS is a point-in-time, non‑comprehensive document that relies on information clients provide. Its representatives are dual‑registered as broker‑dealer and investment‑adviser representatives and also hold insurance appointments, so they may offer annuities or life insurance products in their capacity as insurance agents.

The firm is an indirect, wholly owned subsidiary of USAA and remains registered as both a broker‑dealer and an investment adviser, but it operates principally as a referral intermediary after selling its prior brokerage and advisory businesses to another firm. Unlike most enterprise peers, ISCO does not charge percentage‑of‑assets fees, does not provide portfolio management for individual clients, and does not serve corporate or business clients.

Client services

Financial planning Referrals

Expertise

Retirement income strategy Annuities

Occupation focus

Retired

Want help finding the right advisor?

Answer a few questions to see advisors matched to you.

Main office location

USAA Investment Services Company

9800 Fredericksburg Road

San Antonio TX 78288-0227, United States

Number of offices

5

Most active in

Alabama · Alaska · Arizona · Arkansas · California · Colorado · Connecticut · Delaware · District of Columbia · Florida · Georgia · Hawaii · Idaho · Illinois · Indiana · Iowa · Kansas · Kentucky · Louisiana · Maine · Maryland · Massachusetts · Michigan · Minnesota · Mississippi · Missouri · Montana · Nebraska · Nevada · New Hampshire · New Jersey · New Mexico · New York · North Carolina · North Dakota · Ohio · Oklahoma · Oregon · Pennsylvania · Rhode Island · South Carolina · South Dakota · Tennessee · Texas · Utah · Vermont · Virginia · Washington · West Virginia · Wisconsin · Wyoming

Disclosures

Exclamation point means they have disclosures of this type. Check mark means no disclosures of this type were found.

Business activities & affiliations

Advisors at this firm

user avatar

Todd M

Series 63, Series 65

Phoenix, AZ

USAA Investment Services Company

Todd Mccool is a financial advisor with USAA Investment Services Company in Phoenix, AZ, holding Series 63 and Series 65 licenses and 25 years of industry experience. His career includes roles at USAA Life Insurance Company and various USAA financial planning and advisory firms since 2007. USAA Investment Services Company provides retirement-focused advice and referral services to USAA members and the general public, emphasizing retirement income planning and directing clients to Charles Schwab for investment products and account services. The firm operates primarily as a referral and retirement-advice intermediary rather than a portfolio manager.

Retirement income strategy Annuities Retired
user avatar

James T

CFP®, Series 63, Series 65

Plano, TX

USAA Investment Services Company

James Terrion is a CFP® professional with 31 years of experience in the financial services industry. He is currently with USAA Investment Services Company and USAA Life Insurance Company, having previously worked at firms including LPL Financial, Fisher Investments, and BBVA. His background includes roles in both investment and insurance services. USAA Investment Services Company serves USAA members and the general public by providing retirement-focused advice and referral services. The firm specializes in delivering Retirement Income Strategy Reports and refers clients to Charles Schwab for investment products and account management.

Retirement income strategy Annuities Retired
user avatar

Malia T

Series 63, Series 65

Colorado Springs, CO

USAA Investment Services Company

Malia Tanaka is a financial advisor with USAA Investment Services Company in Colorado Springs, CO, holding Series 63 and Series 65 licenses and bringing 14 years of industry experience. Her prior roles include positions with USAA Life Insurance Company, USAA financial planning services, and T. Rowe Price Investment Services. Outside of her advisory work, she coaches clients through Optavia and provides pet care services via Rover.com. USAA Investment Services Company serves USAA members and the general public by offering retirement-focused advice and referral services, emphasizing retirement income planning and referring clients to Charles Schwab for investment products and account management.

Retirement income strategy Annuities Retired
user avatar

Scott R

Series 63, Series 65

San Antonio, TX

USAA Investment Services Company

Scott Rhiger is a financial advisor with USAA Investment Services Company, holding Series 63 and Series 65 licenses and 28 years of industry experience. He has worked within various USAA entities since 2007, including USAA Financial Advisors, Inc., USAA Financial Planning Services, and USAA Life Insurance Company. USAA Investment Services Company provides retirement-focused advice and referral services primarily to USAA members and the general public. The firm emphasizes retirement income planning and refers clients to Charles Schwab for investment products and account management.

Retirement income strategy Annuities Retired
user avatar

George W

Series 63, Series 66

San Antonio, TX

USAA Investment Services Company

George Wheelock is a financial advisor with USAA Investment Services Company in San Antonio, TX, holding Series 63 and Series 66 licenses and 11 years of industry experience. He has worked within various USAA entities since 2014, including USAA Life Insurance Company and USAA Financial Planning Services. USAA Investment Services Company provides retirement-focused advice and referral services primarily to USAA members, delivering a Retirement Income Strategy Report and referring clients to Charles Schwab for investment products and account management. The firm operates as a referral intermediary and does not manage client assets directly.

Retirement income strategy Annuities Retired
user avatar

Jeffrey W

Series 63, Series 65

San Antonio, TX

USAA Investment Services Company

Jeffrey Wurn is a financial advisor with USAA Investment Services Company in San Antonio, TX, holding Series 63 and Series 65 licenses and bringing 21 years of industry experience. He has been with USAA and its affiliated entities since 2007, including roles at USAA Financial Advisors, Inc. and USAA Investment Services Company. USAA Investment Services Company provides retirement-focused advice and referral services to USAA members and the general public, delivering Retirement Income Strategy Reports and referring clients to Charles Schwab for investment products and account services. The firm operates primarily as a referral and retirement-advice intermediary rather than a portfolio manager.

Retirement income strategy Annuities Retired
user avatar

Regina B

Series 63

San Antonio, TX

USAA Investment Services Company

Regina Breque is a financial advisor at USAA Investment Services Company with 18 years of industry experience. She holds a Series 63 designation and has worked at various USAA-affiliated entities since 2014, including USAA Life Insurance Company and USAA Financial Planning Services. USAA Investment Services Company provides retirement-focused advice and referral services primarily to USAA members and the general public. The firm delivers a Retirement Income Strategy Report to support client discussions and refers investors to Charles Schwab for investment products and account services.

Retirement income strategy Annuities Retired
user avatar

Dhaval D

CFP®, Series 63, Series 65

Tampa, FL

USAA Investment Services Company

Dhaval Desai is a CFP® with 18 years of industry experience, currently serving at USAA Investment Services Company since 2018. He has held various roles within USAA-affiliated entities since 2014. Outside of his advisory work, he is a silent partner in the National Board for Neonatal Resuscitation. USAA Investment Services Company provides retirement-focused advice and referral services primarily to USAA members and the general public. The firm emphasizes retirement income planning and refers clients to Charles Schwab for investment management.

Retirement income strategy Annuities Retired
user avatar

Jim S

Series 66

San Antonio, TX

USAA Investment Services Company

Jim Sandell Jr. is a financial advisor with USAA Investment Services Company and holds a Series 66 designation. He has 18 years of industry experience, including roles at USAA Life Insurance Company and USAA Financial Planning Services prior to his current position. Outside of his advisory work, he is the owner of Sandell Capital, LLC, an investment-related business. USAA Investment Services Company provides retirement-focused advice and referral services primarily to USAA members and the general public. The firm emphasizes retirement income planning and refers clients to Charles Schwab for investment products and account management.

Retirement income strategy Annuities Retired
user avatar

Antonio M

Series 63, Series 65, Series 66

San Antonio, TX

USAA Investment Services Company

Antonio Medrano III is a financial advisor with USAA Investment Services Company in San Antonio, TX, holding Series 63, 65, and 66 licenses and having 26 years of industry experience. His career with USAA spans multiple affiliated entities since 2013. Outside of his advisory role, he works part-time as a driver for ride-sharing services Uber and Lyft. USAA Investment Services Company serves USAA members and the general public by providing retirement-focused advice and referral services. The firm produces a Retirement Income Strategy Report and refers prospective investors to Charles Schwab for investment products and account services.

Retirement income strategy Annuities Retired
user avatar

Mary S

CFP®, Series 63

San Antonio, TX

USAA Investment Services Company

Mary Stork is a CFP® professional with 25 years of experience in the financial services industry. She has been with USAA Investment Services Company since 2018 and previously worked with multiple USAA-affiliated entities. Stork serves on several nonprofit boards, including the USAA Foundation Board of Governors, the Military Child Education Coalition, and the National Equine Institute of Growth through Healing, contributing to financial literacy and community support initiatives. USAA Investment Services Company provides retirement-focused advice and referral services primarily to USAA members. The firm offers a Retirement Income Strategy Report and refers clients to Charles Schwab for investment products, operating as a referral and retirement-advice intermediary rather than a portfolio manager.

Retirement income strategy Annuities Retired
user avatar

Lori M

Series 63, Series 65

Valrico, FL

USAA Investment Services Company

Lori Mondello is a financial advisor with USAA Investment Services Company, holding Series 63 and Series 65 credentials and bringing 29 years of industry experience. Her career includes roles at Morgan Stanley, Raymond James & Associates, and Mercer Global Advisors Inc., among others. USAA Investment Services Company serves USAA members and the general public by providing retirement-focused advice and referral services. The firm delivers retirement income strategy reports and refers clients to Charles Schwab for investment products, operating primarily as a retirement-advice intermediary rather than a portfolio manager.

Retirement income strategy Annuities Retired
user avatar

Ida B

Series 63, Series 65

San Antonio, TX

USAA Investment Services Company

Ida Benfanti is a financial advisor with USAA Investment Services Company, holding Series 63 and Series 65 licenses and bringing 25 years of industry experience. She has been with USAA and its affiliated entities since 2015, including roles at USAA Life Insurance Company and USAA Financial Advisors, Inc. USAA Investment Services Company serves USAA members and the general public by providing retirement-focused advice and referral services. The firm supports retirement planning through its Retirement Income Strategy Report and refers clients to Charles Schwab for investment products, operating primarily as a referral intermediary rather than a portfolio manager.

Retirement income strategy Annuities Retired
user avatar

Christine C

Series 66

San Antonio, TX

USAA Investment Services Company

Christine Castillo is a financial advisor with USAA Investment Services Company in San Antonio, TX, holding a Series 66 designation and 21 years of industry experience. She has worked with USAA Investment Services Company since 2005 and has also been affiliated with USAA Financial Advisors, Inc. and USAA Life Insurance Company. Outside of her advisory role, she operates an online business selling handmade craft items and is involved in personal coaching, authoring, blogging, speaking, and podcasting. USAA Investment Services Company provides retirement-focused advice and referral services primarily to USAA members, offering a Retirement Income Strategy Report and referring clients to Charles Schwab for investment products and account services. The firm functions mainly as a retirement-advice intermediary rather than a portfolio manager.

Retirement income strategy Annuities Retired
user avatar

Nancy R

Series 63, Series 65

Phoenix, AZ

USAA Investment Services Company

Nancy Reagan is a financial advisor with USAA Investment Services Company in Chandler, AZ, holding Series 63 and Series 65 licenses and bringing 19 years of industry experience. Her prior roles include positions at JP Morgan Chase and various USAA-affiliated entities since 2012. USAA Investment Services Company provides retirement-focused advice and referral services to USAA members and the general public, specializing in retirement income planning and referring clients to Charles Schwab for investment products and account services.

Retirement income strategy Annuities Retired
Warmer team member

Not sure where to start?

We'll help you think it through — whether you ultimately need an advisor or not.

Warmer helps you compare advisors clearly — so you can choose with confidence.

Find your advisor
Discover

Compare top advisor firms by metric, firm size, and location.

Warmer provides personalized recommendations and introductions to independent fiduciary advisors. We do not supervise advisors, manage or hold assets, guarantee performance, or provide advice about specific investments.

Each advisor listed on our site is an independent fiduciary responsible for their own advice. Warmer may receive fees from advisors for participation or referrals; these fees are paid by advisors and do not affect the fees clients pay for advisory services.

For advisor listings, we rely on sources including public filings and data provided by advisors, and we cannot guarantee that all information is current or accurate. Please review an advisor's Form ADV and do your own diligence before entering into an advisory relationship.

By using our service, you agree to Warmer's Terms of Service and Advisory Agreement and Privacy Policy. Logos provided by Logo.dev

© 2026 Warmer Holdings Inc. ("Warmer")